Forge Digix

Last Updated: October 8, 2026

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Effective Date: October 8, 2026

At Forge Digix LLC (“Forge Digix,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit the Forge Digix website, communicate with us, or use our digital services.

Our services include Website Development, UI/UX Design, Digital Marketing, Search Engine Optimization (SEO), AI Automation, and AI Calling & Chatbot Solutions.

By using our website or services, you acknowledge the information and practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through our website, or through authorized business interactions.

Personal Information

Depending on how you interact with us, we may collect:

  • Full name and business name
  • Email address and phone number
  • Business website and project requirements
  • Information submitted through contact forms
  • Communication records and inquiries
  • Billing and transaction information
  • Other information you voluntarily provide

Automatically Collected Information

When you visit our website, certain technical information may be collected, including:

  • IP address
  • Browser type and operating system
  • Device information
  • Pages visited and browsing activity
  • Referral sources
  • Website interaction and usage data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use collected information for the following purposes:

  • Responding to inquiries and providing customer support
  • Delivering and managing our digital services
  • Developing websites and digital solutions
  • Managing client projects and business communications
  • Providing AI-powered automation and communication solutions
  • Improving website performance and user experience
  • Sending service-related updates and communications
  • Conducting analytics and marketing activities
  • Maintaining website security and preventing fraudulent activity
  • Complying with applicable legal obligations

Where required by applicable law, we obtain consent before using personal information for specific purposes.

3. AI Calling, Chatbots & Automation

Forge Digix provides AI-powered solutions, including virtual receptionists, AI calling systems, conversational chatbots, and automated business workflows.

Depending on the services implemented, these systems may process:

  • Customer names and contact information
  • Appointment and scheduling details
  • Customer inquiries and conversation content
  • Call recordings and transcripts, where enabled
  • Chatbot messages and interaction histories
  • Information necessary to complete automated tasks

These technologies may involve third-party AI, communication, and automation service providers.

Where applicable, AI interactions and call recordings are subject to relevant privacy, consent, recording, and telecommunications laws.

Clients using our AI solutions are responsible for meeting their applicable legal obligations, while Forge Digix remains responsible for its own obligations under applicable law and contractual agreements.

We encourage clients to inform their customers when they are interacting with AI-powered systems.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and improve the browsing experience.

Depending on the tools enabled, these technologies may include:

  • Essential cookies for website functionality
  • Analytics cookies for website performance measurement
  • Preference cookies for remembering user settings
  • Marketing cookies for measuring advertising effectiveness

You may manage cookies through your browser settings or available website cookie controls.

Where required by applicable law, we request consent before placing non-essential cookies.

For additional information, please refer to our Cookie Policy.

5. Sharing Your Information

We do not sell personal information in exchange for money.

We may share information with trusted third-party providers when reasonably necessary to operate our business and deliver services.

These may include:

  • Website hosting and infrastructure providers
  • Payment processing platforms
  • AI technology and automation providers
  • Customer relationship management systems
  • Analytics and marketing platforms
  • Communication and telecommunications providers
  • Professional advisers and legal authorities where required

We seek to limit information sharing to what is necessary for legitimate business purposes and applicable legal obligations.

Certain disclosures or uses of advertising technologies may be classified as a “sale” or “sharing” under some US state privacy laws, even without monetary payment. Any such practices must be disclosed and managed as required by applicable law.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

These measures may include access controls, secure communication methods, and appropriate service-provider safeguards.

However, no online system, electronic transmission, or storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, meet contractual obligations, resolve disputes, and comply with applicable laws.

Retention periods may vary depending on the type of information, the services provided, legal requirements, and applicable client agreements.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Request information about how your data is used or disclosed
  • Exercise additional privacy rights provided by applicable law

Some requests may be subject to identity verification, legal exceptions, or other limitations.

To submit a privacy-related request, please contact us at hello@forgedigix.com.

We will review and respond to requests in accordance with applicable legal requirements.

9. Third-Party Websites & Services

Our website may contain links to third-party websites, applications, or services.

Forge Digix is not responsible for the privacy practices, content, or security measures of independently operated third-party platforms.

We encourage users to review the privacy policies of external services before sharing personal information.

10. Healthcare & Sensitive Information

Some of our digital solutions may be used by healthcare providers or businesses handling sensitive customer information.

Where applicable, Forge Digix and its clients must address relevant privacy and security requirements, including the Health Insurance Portability and Accountability Act (HIPAA).

When required, appropriate agreements, safeguards, and procedures must be established before processing protected health information.

Visitors should avoid submitting sensitive medical information through general website contact forms unless an appropriate secure channel has been specifically provided.

11. International Data Transfers

Forge Digix may work with clients, technology providers, and service partners across different geographic locations.

As a result, personal information may be processed or stored outside the country or state where it was originally collected.

Where applicable, we use legally required safeguards for international transfers of personal information.

12. Children’s Privacy

Our website and business services are intended for professional and business audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.

If we become aware that information has been collected in violation of applicable children’s privacy laws, we will take appropriate steps to address it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

Where legally required, we will provide additional notice or obtain consent for material changes.

We encourage visitors to review this page periodically.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us.

Forge Digix LLC

Website: Forge Digix Website

Email: hello@forgedigix.com

Business Registration: Wyoming, United States

We are committed to addressing legitimate privacy inquiries and maintaining responsible data handling practices.

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