Last Updated: October 8, 2026
Effective Date: October 8, 2026
Welcome to Forge Digix LLC (“Forge Digix,” “we,” “us,” or “our”), a digital solutions company registered in Wyoming, United States. These Terms & Conditions govern your use of our website at forgedigix.com and the services we provide.
Forge Digix specializes in Website Development, UI/UX Design, Digital Marketing, Search Engine Optimization (SEO), AI Automation, and AI Calling & Chatbot Solutions.
By accessing our website or engaging our services, you agree to these Terms & Conditions. Specific project proposals, service agreements, and statements of work may contain additional terms. In the event of a conflict, an individually signed agreement will take precedence for the relevant services.
By accessing our website, requesting a quotation, entering into a service agreement, or purchasing our services, you acknowledge that you have read and agree to these Terms & Conditions.
If you are acting on behalf of a business or organization, you confirm that you are authorized to enter into agreements on its behalf.
If you disagree with these terms, please do not use our services.
Forge Digix provides professional digital services designed to help businesses establish, improve, and automate their digital operations.
Our primary services include:
The specific services, deliverables, pricing, and timelines for each engagement will be established in the relevant project proposal or service agreement.
Before starting a project, Forge Digix and the client will agree on the project’s requirements, deliverables, estimated timeline, and payment structure.
Depending on the nature of the engagement, the project agreement may include:
Work outside the agreed project scope will be treated as an additional request and may require a revised quotation, timeline, or separate agreement.
Forge Digix follows a structured payment process intended to provide transparency and accountability throughout project development.
Advance Payment: A 25% advance payment of the agreed project price is required before work begins, unless otherwise agreed in writing.
Sprint-Based Payments: The remaining 75% of the project price is divided into payments associated with agreed project sprints.
The number, duration, deliverables, and payment amounts of each sprint depend on the project’s size, complexity, and requirements.
The sprint structure and payment milestones will be communicated to the client before the project begins.
Invoices must be paid according to the agreed payment schedule. If a payment becomes overdue, Forge Digix may pause the affected work after providing reasonable notice, subject to the applicable agreement.
Additional work, approved change requests, and third-party expenses may be invoiced separately.
Forge Digix is committed to delivering agreed project requirements within the timelines established with the client.
Project timelines are determined by the scope of work, technical complexity, number of sprints, and required client participation.
We will make reasonable efforts to meet confirmed milestones and delivery commitments.
However, project schedules may require adjustment when delays result from circumstances such as:
Where a material delay becomes apparent, we will communicate with the client and work toward an appropriate resolution.
Any revised delivery commitment should be documented and agreed upon by both parties.
Forge Digix believes in accountability and honoring the commitments made to our clients.
Clients may be eligible for a partial or full refund if Forge Digix fails to deliver agreed project requirements within the committed timeline and does not provide an acceptable resolution.
Refund requests will be assessed based on:
When a delivery issue occurs, clients should contact us with the relevant project details. We will review the concern and seek an appropriate resolution, which may include completing outstanding work, agreeing on a revised delivery arrangement, or providing a partial or full refund where appropriate.
Refund eligibility may be affected by client-requested changes, missing client materials, delayed approvals, or other circumstances outside our reasonable control.
Refunds are not automatically guaranteed for a change of preference, cancellation without a service-related issue, or work that has already been completed and accepted, except where required by applicable law or expressly agreed in writing.
Additional information is available in our Refund & Cancellation Policy.
Forge Digix offers unlimited revisions within the originally agreed project scope during the applicable project development and review process.
Our revision policy is intended to ensure that clients are satisfied with the agreed deliverables without unnecessary restrictions on reasonable adjustments.
Revisions may include:
Major Change Requests: Requests that substantially expand or alter the approved project scope are not considered standard revisions.
Examples may include introducing new pages or modules, adding major functionality, changing the core project architecture, or requesting significant new integrations not included in the original agreement.
Such changes may require additional charges and timeline adjustments. Forge Digix will communicate the proposed cost and scope before proceeding with chargeable changes.
Unlimited revisions do not mean unlimited new development or unlimited expansion of the agreed scope.
Project deliverables may be submitted for review at agreed milestones or at the end of development.
Clients are responsible for reviewing deliverables and communicating any required revisions or concerns.
A project is considered completed when the agreed deliverables have been provided and the applicable acceptance requirements have been satisfied.
Final delivery, deployment, access handover, and completion procedures will follow the relevant project agreement.
Outstanding payments must be settled according to the agreed payment schedule.
Forge Digix transfers ownership of the final, custom-created website or design deliverables to the client after receiving full payment for the applicable project, subject to the terms below.
Following full payment, the client receives ownership of the original deliverables specifically created for their project, as identified in the service agreement.
Client-provided trademarks, logos, content, images, and other materials remain the property of their respective owners.
Pre-existing Forge Digix tools, reusable components, proprietary methods, and materials developed independently of the project remain the property of Forge Digix unless expressly transferred in writing. Where such materials are incorporated into a final deliverable, the client will receive the usage rights necessary for the agreed use of that deliverable, subject to the applicable agreement.
Third-party themes, plugins, software, stock assets, fonts, APIs, and other licensed materials remain subject to their original licensing terms.
Until full payment is received, ownership of unpaid deliverables does not transfer unless otherwise agreed in writing.
Forge Digix provides one month of complimentary post-delivery support for completed projects.
The free support period begins on the date of final project delivery or launch, as applicable and documented between Forge Digix and the client.
This support is intended to help clients address issues associated with the original project deliverables.
Complimentary support may include:
Free support does not automatically include new features, major redesigns, additional integrations, unrelated website modifications, or ongoing management services.
Issues caused by unauthorized modifications, third-party changes, or external platform failures may require separate investigation or paid services.
After the complimentary support period ends, clients may request continued maintenance or technical support under a separate arrangement.
Forge Digix provides AI Calling, AI Receptionist, Chatbot, and AI Automation solutions through monthly subscription arrangements.
The applicable monthly fee, included features, usage allowances, service scope, and billing terms will be specified in the relevant subscription agreement or quotation.
Depending on the selected solution, monthly services may involve:
Subscriptions are billed monthly according to the agreed billing cycle. Any setup charges, usage-based costs, or additional services will be disclosed separately where applicable.
Cancellation procedures, renewal arrangements, and any applicable notice periods will be established in the subscription agreement.
AI-generated responses and automated actions may occasionally be inaccurate or incomplete. Clients are responsible for maintaining appropriate oversight of their AI systems and reviewing business-critical outcomes.
AI-powered communication systems must be operated in compliance with applicable telecommunications, privacy, consumer protection, and recording laws.
Depending on the intended use and jurisdiction, clients may be required to:
Applicable requirements may include the Telephone Consumer Protection Act (TCPA), Federal Trade Commission rules, and relevant federal and state privacy laws.
Forge Digix and its clients are responsible for their respective compliance obligations. Specific responsibilities should be documented in the applicable service agreement.
Clients must not use Forge Digix AI solutions for unlawful spam, deceptive communications, harassment, or unauthorized recording.
Our services may involve third-party hosting providers, content management systems, eCommerce platforms, plugins, payment gateways, APIs, and software services.
These external services operate under their own terms, pricing, technical limitations, and privacy practices.
Unless expressly included in a written quotation, third-party costs such as hosting, domains, premium plugins, software subscriptions, advertising budgets, telecommunications fees, and API usage charges are separate from Forge Digix project fees.
Forge Digix is not responsible for independently operated third-party services beyond its applicable legal or contractual obligations.
Forge Digix aims to improve website visibility, digital presence, and marketing effectiveness through professional SEO and digital marketing services.
However, search rankings, advertising performance, traffic, leads, and sales are influenced by search engine algorithms, competition, market conditions, budgets, and other external factors.
Unless expressly guaranteed in a separate written agreement, we do not guarantee:
We remain committed to providing the agreed services professionally and communicating relevant performance information where included in the service scope.
Clients agree to cooperate reasonably throughout the project and provide the information and access necessary for successful delivery.
Client responsibilities may include:
Forge Digix may request clarification or additional information where necessary to complete the agreed work.
Forge Digix recognizes the importance of protecting confidential business information and personal data shared during project delivery.
We aim to use client information only for legitimate, authorized purposes and to apply appropriate safeguards based on the nature of the information and services involved.
Additional confidentiality or data processing agreements may be required for particular projects.
For information about our handling of personal data, please review our Privacy Policy.
Some Forge Digix services may be used by healthcare providers or other organizations that handle sensitive information.
Where applicable, additional requirements under laws such as the Health Insurance Portability and Accountability Act (HIPAA) may apply.
Before processing protected health information, the parties must establish appropriate technical safeguards, contractual arrangements, and any required Business Associate Agreements.
Our AI communication solutions are not intended to replace qualified medical professionals, emergency services, or professional medical judgment.
Users and clients must not use our website or services for illegal, fraudulent, harmful, or unauthorized activities.
Prohibited activities include:
Forge Digix reserves the right to take appropriate action against prohibited activities, including suspension of affected services where legally and contractually permitted.
Forge Digix is committed to delivering professional services with reasonable care and skill and in accordance with agreed project requirements.
However, digital systems may be affected by third-party outages, software updates, technical limitations, cybersecurity incidents, and other factors beyond our reasonable control.
Except as expressly provided in an applicable agreement or required by law, we do not guarantee uninterrupted service availability, completely error-free operation, or specific commercial results.
Nothing in these Terms & Conditions excludes warranties or legal rights that cannot lawfully be excluded.
To the extent permitted by applicable law, Forge Digix will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services, except where liability cannot lawfully be excluded.
This may include certain losses relating to business interruption, lost profits, or third-party service failures.
Any applicable financial liability limits, exclusions, or other risk allocations will be governed by the relevant written agreement and applicable law.
Nothing in these terms limits liability for matters that cannot legally be limited or excluded.
Forge Digix may suspend or terminate services in circumstances permitted by the applicable agreement and law, including material contract violations, unpaid invoices, unlawful activity, or serious security concerns.
Where appropriate, we will provide reasonable notice and an opportunity to address the issue.
Clients may request cancellation in accordance with the applicable project or subscription agreement.
Termination does not automatically remove outstanding payment obligations or affect rights and responsibilities intended to survive termination.
Unless otherwise agreed in writing and subject to applicable mandatory laws, these Terms & Conditions are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.
If a dispute arises, we encourage clients to contact Forge Digix first so that both parties can attempt to resolve the matter through good-faith communication.
Additional dispute resolution arrangements may be specified in the applicable written service agreement.
Forge Digix may update these Terms & Conditions to reflect changes in our services, business operations, or applicable legal requirements.
Updates will be published on this page with a revised “Last Updated” date.
Changes affecting existing contractual commitments will be handled according to the applicable agreements and legal requirements.
If you have questions about these Terms & Conditions, project agreements, payments, refunds, or our services, please contact us.
Forge Digix LLC
Website: forgedigix.com
Email: hello@forgedigix.com
Registered State: Wyoming, United States
